Bayannuur Ilch Travel & Tourism Privacy Policy

Bayannuur Ilch LLC  processes personal data in accordance with applicable data protection laws, including the Mongolian General Data Protection Regulation  where applicable. We only process your personal data where we have a lawful basis to do so.

Legal Bases for Processing

We rely on the following legal grounds:

• Performance of a Contract – to process bookings, arrange tours, provide travel services, and manage your itinerary 
• Legal Obligation – to comply with applicable laws, including immigration, taxation, and safety regulations 
• Legitimate Interests – to  improve our services, manage operations, and ensure the safety and  security of our customers 
• Consent – where you have agreed to specific uses of your data, such as receiving marketing communications 

How We Use Your Data

We may process your personal data for the following purposes:

• To manage tour bookings, payments, and confirmations 
• To arrange travel services, including accommodation, transport, and      guided tours 
• To share necessary details with trusted third-party providers (such as hotels, transport operators, and local guides) strictly for the purpose  of delivering your tour 
• To communicate with you regarding your itinerary, updates, or  customer support enquiries 
• To personalise your travel experience and improve our services 
• To ensure health, safety, and emergency support during your trip 
• To comply with legal and regulatory requirements 
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Sharing of Data

We only share your personal data with third parties where necessary to deliver your travel services or where required by law. This may include:

• Hotels, airlines, and transport providers 
• Local tour guides and partner agencies 
• Payment processors 
• Government authorities where required for visas, permits, or legal  compliance 

All third parties are required to respect the security of your data and process it in accordance with the law.

International Transfers

Bayannuur Ilch LLC operates internationally, your personal data may be transferred to and processed in countries outside of UK or your country of residence, including Mongolia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above, including for legal, accounting, or reporting requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data, as well as to object to or restrict certain types of processing. You may also withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details provided in this policy 

Bayannuur Ilch LLC  retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including providing travel services, complying with legal obligations, and resolving disputes. 

Retention periods may vary depending on the type of data and the purpose of processing:

• Booking and Travel Information
  Retained for up to 6–7 years after the completion of your tour to  comply with legal, tax, and accounting requirements. 

• Payment Records
  Retained for up to 6 years in line with financial and tax regulations. Payment card details are not stored directly by us where secure third-party payment processors are used. 

• Communication Records (emails, enquiries, support requests)
  Retained for up to 2–3 years after your last interaction, unless  required for legal purposes. 

• Marketing Data
  Retained until you withdraw your consent or unsubscribe. We may      periodically review and delete inactive contact data. 

• Identification and Travel Documentation (e.g., passport details for  bookings)
  Retained only as long as necessary to complete your travel arrangements      and comply with legal requirements, then securely deleted. 

  Website Usage Data (e.g., cookies, analytics)

    Retained for a limited period, typically up to 12–24 months,      depending on the type      

     of data collected. 

When Data May Be Kept Longer

   We may retain your data for a longer period where necessary to:

• Comply with legal or regulatory obligations 
• Resolve disputes or enforce agreements 
• Protect against fraud or security threats 

Data Deletion

When your personal data is no longer required, we will ensure it is securely deleted or anonymised in accordance with applicable laws and best practices.

Bayannuur Ilch LLC  uses cookies and similar technologies to enhance your experience on our website, analyse usage, and support our services.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and provide information to improve performance and user experience.

Types of Cookies We Use

• Strictly Necessary Cookies

              These cookies are essential for the website to function properly, such as  enabling bookings,   

              secure logins, and navigation. 

• Performance and Analytics Cookies
  These cookies help us understand how visitors interact with our website by collecting information such as pages visited and traffic sources. This  allows us to improve our website and services. 
• Functionality Cookies
  These cookies remember your preferences (such as language or region) to provide a more personalised experience. 
• Marketing and Advertising Cookies
  With your consent, these cookies may be used to deliver relevant  advertisements and track the effectiveness of our marketing campaigns. 
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Third-Party Cookies

We may allow trusted third-party services (such as analytics providers or booking tools) to place cookies on your device. These third parties process data in accordance with their own privacy policies.

Managing Cookies

You can control or disable cookies at any time through your browser settings. Most browsers allow you to:

• View what cookies are stored 
• Delete cookies 
• Block cookies from specific or all websites 

Please note that disabling certain cookies may affect the functionality of our website, including booking features.

Consent

When you first visit our website, you will be asked to consent to the use of non-essential cookies. You can withdraw or update your preferences at any time through our cookie settings tool.

Bayannuur Ilch LLC is committed to protecting the privacy of children.

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children without appropriate consent from a parent or legal guardian.

Collection of Children’s Data

In cases where a booking includes a child (for example, as part of a family tour), we may collect limited personal data necessary to provide our services. This may include:

• Name and age of the child 
• Passport or identification details (where required for travel  arrangements) 
• Health or dietary information relevant to the tour 

Such data will only be collected and processed with the consent of a parent or legal guardian.

Use of Children’s Data

Children’s personal data will only be used for purposes directly related to:

• Arranging and delivering travel services 
• Ensuring safety, health, and welfare during tours 
• Complying with legal and regulatory requirements 

We do not use children’s data for marketing purposes.

Parental Rights

Parents or legal guardians have the right to:

• Access the personal data we hold about their child 
• Request correction or deletion of the child’s data 
• Withdraw consent for processing at any time 

Safeguarding Children’s Data

We take appropriate technical and organisational measures to ensure that children’s personal data is handled securely and protected from unauthorised access or misuse.

If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information promptly 

You have the right to access, update, and request deletion of your personal data at any time.

Editing Your Information

You may review and update your personal information by:

• Logging into your account (where available) and making changes  directly, or 
• Contacting us using the details provided in this policy 

We encourage you to keep your information accurate and up to date to ensure we can provide our services effectively.

Deleting Your Account

You may request the deletion of your account and personal data by contacting us. Upon receiving your request, we will take reasonable steps to delete or anonymise your personal data.

Please note that we may need to retain certain information where:

• It is required to complete ongoing bookings or services 
• We are legally obligated to retain the data (e.g., for tax,  accounting, or regulatory purposes) 
• It is necessary to resolve disputes or enforce our agreements 

Processing of Deletion Requests

We will respond to all valid requests within the timeframes required by applicable data protection laws 

Withdrawal of Consent

Where processing is based on your consent (such as marketing communications), you may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

Data Portability and Access

You may also request:

• A copy of the personal data we hold about you 
• That your data be transferred to another service provider, where   technically feasible.

Bayannuur Ilch LLC  may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal and regulatory requirements.

Any updates will be posted on this page, and where appropriate, we will notify you of significant changes by email or through a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

Where required by applicable data protection laws, we will obtain your consent to any material changes that affect how your personal data is used.

While Bayannuur Ilch LLC is committed to protecting your personal data and maintaining the accuracy and reliability of the information on our platform, we do not guarantee that our website or services will always be secure, error-free, or uninterrupted.

We make reasonable efforts to ensure that your personal data is processed securely and in accordance with applicable laws. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Additionally, we do not guarantee the accuracy, completeness, or timeliness of information provided on our website or through our services, including third-party content or links.

To the fullest extent permitted by law, Bayannuur Ilch LLC  disclaims liability for any loss or damage arising from:

• Use of, or inability to use, our website or services 
• Unauthorised access to or alteration of your data 
• Errors or omissions in content 
• Actions of third-party service providers 

Nothing in this section limits or excludes any liability that cannot be excluded under applicable law.

If you have any questions about this Privacy Policy, how we handle your personal data, or if you wish to exercise your rights under applicable data protection laws, you can contact us using the details below:

BAYANNUUR ILCH LLC
Email: mongoliantravelbi@yahoo.com
Phone:+976 99995417
Address: Sukhbaatar Distict, 11th Khoroolol, Ikh Toiruu, 8th Khoroo, Mongol News Building - Room 11-03 Ulaanbaatar, Mongolia 14193.

We will do our best to respond to all enquiries in a timely manner, typically within 30 days where required by law.

If you are not satisfied with our response, you also have the right to contact your local data protection authority.